What is it?

Did you purchase a ICONIC MAG, IMPACT CLEAR, SPARKLE MAG, POP MAG, TETRA STRONG GUARD MAG, TETRA FORCE STRONG GUARD, TETRA FORCE STRONG TWIST, TETRA FORCE SHOCK TWIST, TETRA FORCE SHOCK TECH, TETRA FORCE BOOK-ADVANCE, TETRA FORCE SHOCK-ADVANCE, CLEAR DUO, CLEAR STRONG, GLOSS, GLOSS MAG, or AIR FRAME case?

Or

A TETRA FORCE cable?

Cellularline guarantees your case* and cables** for their entire lifetime, extending the validity of the legal warranty. Read the warranty Terms and Conditions to find out all the details!

How to request it?

It's simple! If the product is defective, just send us by registered mail: 

• The original invoice/purchase receipt
• A photo of the defective case/product
• The PDF (downloadable in the Download Area) filled in with your personal details and the case name.

To learn more, download the Terms and Conditions file from the Download Area.

Download Area

• Lifetime Warranty Terms and Conditions (cases)
• Download the PDF to request the lifetime warranty (cases)
• Lifetime Warranty Terms and Conditions (cables)
• Download the PDF to request the lifetime warranty (cables)

*Guaranteed For Life applies to all ICONIC MAG, IMPACT CLEAR, SPARKLE MAG, POP MAG, TETRA STRONG GUARD MAG, TETRA FORCE STRONG GUARD, TETRA FORCE STRONG TWIST, TETRA FORCE SHOCK TWIST, TETRA FORCE SHOCK TECH, TETRA FORCE BOOK-ADVANCE, TETRA FORCE SHOCK-ADVANCE, CLEAR DUO, CLEAR STRONG, GLOSS, GLOSS MAG, and AIR FRAME cases purchased from October 1, 2017, even without a dedicated logo on the packaging.
**Guaranteed For Life applies to all TETRACABC2C1MK, TETRACABMFI2MK, TETRACABC2LMFI2MK, TETRACABMFI1MK, TETRACABC2C2MK, TETRACABTYC1MK, TETRACABTYC2MK, and TETRACABC2LMFI1MK cables purchased from November 1, 2024, even without a dedicated logo on the packaging.